Cookies in use on this site - Updated 19th July 2023
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
• Make our website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve our website for you
We do not use cookies to:
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions
You can learn more about all the cookies we use below.
Granting us permission to use cookie
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you agree to this. Should you wish to remove or not use cookies from our site you can learn how to do this below.
More about our Cookies
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These analytics programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Other tracking cookies
Cookies are not the only way to recognise or track visitors to a website. We employ a software technology called clear gifs that help us better manage the website, informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world's websites, as cookies are a standard part of most modern websites
It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser.
In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site.
Useful links
If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:
Microsoft Cookies guide
All About Cookies
For further legal information about privacy issues, you may find these links useful:
Data Protection Act 1998
The Information Commissioner's Office